Privacy Policy

Last updated: April 7, 2026

Local Junk Team ("we," "us," or "our") operates the website localjunkteam.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information you voluntarily provide when you:

• Fill out our quote request form (name, phone number, email address, city, service details)
• Use our online estimator tool (name, phone, email, zip code, service preferences)
• Call us directly
• Communicate with us via email

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and device information
• Pages visited, time spent on pages, and referring URLs
• Information collected through Google Analytics (GA4)

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and provide estimates
• Schedule and deliver junk removal services
• Communicate with you about your service
• Improve our website and services
• Send follow-up communications related to your inquiry

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website (Netlify for hosting, Google for analytics)
• Law enforcement or government agencies when required by law

Data Security

We implement reasonable security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure.

Cookies and Tracking

Our website uses Google Analytics (GA4) to understand how visitors use our site. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at hello@localjunkteam.com or call (216) 640-9193.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: hello@localjunkteam.com
• Phone: (216) 640-9193
• Service area: Greater Cleveland, Ohio